Wellbeing is an investment - Auntie supports M-Files' HR strategy

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Developing wellbeing at work requires a strategic approach and the right partners. Auntie supports M-Files by providing flexible and accessible services that address current work and life challenges. These services support the mental wellbeing, self-development and leadership of both employees and managers.

In an international environment, the multilingual nature of the hours allows the accessibility of wellbeing services to all employees of the company, regardless of location. In addition, anonymous data from the Auntie service helps to monitor and improve the effectiveness of the service. According to M-Files, the partnership with Auntie has enabled a much lower threshold of support for a variety of work and life management issues.

Wellbeing at work as part of M-Files' activities

M-Files is an international technology company that develops and sells information management software. It is a leading information work automation platform with operations in more than 100 countries and over 500 employees. At M-Files, wellbeing at work is part of everything the company does. The continuous development of wellbeing and staff is an important area for the company, which is considered a strategic investment and must be embedded throughout the company.

Nea Suvinen, P&C Business Partner at M-Files, emphasises that work performance management and support for managers are key themes for them. M-Files wants to ensure that its staff are well and that the team leads are able to support their teams in the best possible way, while also looking after their own wellbeing. To this end, Auntie and M-Files' occupational health partner work together seamlessly to support the entire company's staff. "The cooperation between occupational health and Auntie is excellent. We have received praise from occupational health for referring people from Auntie to occupational health when necessary," Nea continues.

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"The best thing about Auntie is that they are very aware of what companies need at the moment, what are the things that need support and help with. That's valuable and really great."

Nea Suvinen, P&C Business Partner, M-Files.

Auntie service as part of the HR strategic annual plan at M-Files

Auntie is a key partner in the development of wellbeing at M-Files. Nea particularly appreciates Auntie's customer-oriented approach and staying up-to-date on important topics in the field of well-being at work. Auntie listens to customers' needs and is very alert to what kind of support companies need. As an example, he mentions the new Auntie self-development support packages for employees and team leaders. They have been well received at M-Files and have given, for example, concrete tools for the daily work of managers.

M-Files and Auntie have been working together for years, and Nea says the environment has changed several times during this time. In a fast-paced working environment, it is important that employees are able to handle change and adapt to it as well as possible. Auntie's services have supported these changes and the feedback from the company's staff has been very positive. "Auntie is perceived as easy to approach for personal development or for low-threshold support for wellbeing and everyday hassles. Our employees find Auntie really valuable and appreciate the support they receive in different areas of their lives," says Nea.

M-Files staff appreciate the wide range of languages Auntie offers, as the service covers most of the major languages, allowing many employees to access the service in their mother tongue. It is not always easy to provide a wellbeing service in an international company, but with Auntie, M-Files is able to offer support to its European staff when needed.

Nea says that the Auntie contact persons have also supported M-Files' staff by sparring and helping them to find solutions that suit their needs. The off-the-shelf materials provided by Auntie have helped staff to take ownership of the service and helped us in the HR team to communicate current issues to employees.

For example, the Auntie mini webinars have been popular and are held quarterly for all M-Files Europe staff. "They are valued both for the knowledge they provide and for strengthening the sense of community," says Nea. The recordings also allow for later viewing. The mini webinars are just one example of how Auntie services are integrated into the company's wellbeing strategy and everyday life.

Future prospects

Nea says that working with Auntie has been a strategically important decision, and the versatility of the service has made it possible to support wellbeing more comprehensively. "Close and well-functioning cooperation helps to ensure that Auntie is strongly involved in our operations and reaches our staff effectively. Auntie's role is particularly important in supporting different target groups - for example, in leadership development and support for managers."

We will continue to reflect together on what is important to us and how Auntie can best support us in achieving these goals. Cooperation is smooth and straightforward. Auntee helps us to focus on the key areas for development and the challenges facing the industry.

Nea encourages companies to take a proactive approach to wellbeing at work, its maintenance and development. For Auntie, she encourages communicating to staff how versatile Auntie is.

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